Privacy Policy

Last updated: July 22, 2026

1. Data Controller

The data controller responsible for processing personal data collected through this website is:

EDOM Connect (SARL AU)
AV MLY Ismail Res Volubilis Bloc C1 ETG 01 N 53, Tanger, Morocco
E-mail: info@edomconnect.com

2. What Data We Collect

We may collect the following categories of personal data when you interact with this website:

• Contact form data: name, company, e-mail address, phone number, and any message content you submit.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies (see Section 6).
• Newsletter data (if applicable): e-mail address and subscription preferences, only if you actively opt in.

We do not knowingly collect any special categories of personal data (e.g. health, religion, political opinions) through this website.

3. Why We Process Your Data (Purpose & Legal Basis)

• To respond to your enquiries and manage our business relationship with you — legal basis: performance of pre-contractual measures taken at your request, or our legitimate interest in responding to business enquiries (Art. 6(1)(b) and/or (f) GDPR).
• To improve our website and services through basic analytics — legal basis: your consent, given via our cookie banner (Art. 6(1)(a) GDPR).
• To send you updates or newsletters, if you have subscribed — legal basis: your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.

4. International Data Transfer — Important Notice

EDOM Connect is legally established in Morocco. When you submit information through this website (e.g. via our contact form), your personal data may be transferred to and processed in Morocco, which the European Commission has not recognized as providing an adequate level of data protection under the GDPR.

Where this applies, we rely on the exception set out in Article 49(1)(b) GDPR: the transfer is necessary for the performance of a contract between you and us, or for the implementation of pre-contractual measures taken at your request (e.g. responding to a business enquiry you initiated). We take reasonable organizational measures to protect your data during this process.

Data hosted with our hosting provider, Hostpoint AG, remains within Switzerland, which benefits from a European Commission adequacy decision — this data transfer does not require additional safeguards.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes described above, plus any additional period required by applicable legal, accounting, or reporting obligations. Contact form submissions are generally retained for [insert your actual retention period, e.g. 24 months] unless a longer retention is required for an ongoing business relationship or legal reason.

6. Cookies

This website uses:

• Essential cookies, which are necessary for the website to function and do not require consent.
• Analytics and/or marketing cookies, which are only activated with your explicit consent, collected via our cookie consent banner.

You can review, change, or withdraw your cookie consent at any time via the cookie settings link in the footer of this website.

7. Your Rights

Under the GDPR (and, where applicable, the Swiss Federal Act on Data Protection), you have the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate data;
• Request deletion of your data, subject to legal retention requirements;
• Object to or request restriction of certain processing;
• Request data portability;
• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal;
• Lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, please contact us at: info@edomconnect.com

8. Contact for Data Protection Matters

For any request regarding your personal data, please contact:
E-mail: info@edomconnect.com